Policies

Mileage/Generator Policy

RVs include 100 miles per rental night and 2 generator hours per rental night. For instance, a 10-night RV rental includes 1,000 miles and 20 generator hours.

Autos include 200 miles per rental day. For instance, a 5-day car rental includes 1,000 miles.

Excess mileage is charged at $0.60 per mile for both Autos and RVs. Additional generator use is charged at $5 per hour.

Mileage packages, which must be purchased before departure:

200 additional miles — $99.99
Unlimited Mileage — $499.99, for eligible reservations shorter than fourteen (14) days

Cancellation Policy

When a Renter makes a reservation with a departure date more than 14 days in advance, a Reservation Deposit is charged once Alaska Car & RV Rentals accepts the reservation. This charge is 50% of the full cost of the trip. Otherwise, the reservation total is charged in full.

Renter is eligible for a full refund if the reservation is cancelled within 48 hours after booking, and as long as the reservation is cancelled more than 14 days before departure.
If cancelled more than 14 days prior to departure:
Any insurance paid is refunded
Renter is responsible for 50% of the booking total
Renter is responsible for the service fee, if applicable
If cancelled less than 14 days prior to departure:
Any insurance paid is refunded
Renter is responsible for 100% of the booking total
Renter is responsible for the service fee, if applicable

As a Renter, it is your responsibility to understand and agree to Alaska Car & RV Rental's cancellation policy before booking.

Early Pick Up / Late Drop Off Policy

Please understand that Pick Up Time is 3PM and Drop Off Time is 11AM. We have a very busy schedule and many times the RV is scheduled to be released back at 3PM the same day, that is why is it important that you bring the RV back to us by 11AM so the next guest can rent it without any delays. Remember we still need to clean the RV and we have a very short turnaround window.

Please understand that if you want to pick the RV up before 3PM, subject to availability and prior written approval, it will be an additional $20/hr for every hour before 3PM. For instance, if you would like to pick the RV up at 1PM, that will be an additional $40 (1PM is 2 hours before 3PM. 2hrs x $20/hr).

Similarly, if you return the vehicle after 11AM, you will be charged $50 per hour, or portion of an hour, after 11AM. For instance, if you decided to drop the RV off at 1PM, that will be an additional $100 (1PM is 2 hours after 11AM. 2hrs x $50/hr).

If you return the vehicle at or after 3PM, you will be charged for one additional rental night (RVs) or one additional rental day (Autos), plus applicable taxes and fees.

The rates above apply to reservations booked directly with us. If you booked through Outdoorsy or RVshare, that platform’s late-return policy applies.

General Policies

Alaska Car & RV Rentals – Policies (PDF)

Dry Camping & Off-Grid Use Policy

Dry Camping & Off-Grid Use Policy (PDF)

Fuel, Propane & Other Charges

Fuel — return the vehicle with the same fuel level it had at pickup. If the level is lower, fuel is charged at $10 per gallon plus a $50 refueling convenience fee.
Propane (RVs) — return propane at the same level it had at pickup. If it is below that level, the charge is $39.99 for each one-third (1/3) of the tank used.
Traffic citations and tolls — a $65 processing fee applies to each citation or violation we process, in addition to the actual ticket, toll, or charge.
Security deposit — after return we generally complete our post-trip inspection within 48 hours.

Additional Policies - THE ABSOLUTE 'NOs

NO smoking or vaping in any Car or RV
NO climbing on roof of the RV
NO driving on gravel, sand, or unimproved roads without our prior written approval. Some routes are never permitted — see the Policies PDF.
NO fish, seafood, bait, or game processing in the RV
NO towing, and no use of any trailer hitch or receiver

These summaries are provided for convenience. The Alaska Car & RV Rentals – Policies document (Master Rental Agreement, Terms & Conditions, and Rental Policies, Version 1.0, effective August 23, 2026) governs your rental.

ALASKA

Car & RV Rentals

Our Policies

THe Fine Print, made easy